Who we are

Our website address is: http://theoperahousetoronto.com.

What personal data we collect and why we collect it

Collection of personal data

The Opera House collects personal identifiable information, such as your e-mail address, name, home or work address or telephone number. The Opera House also collects anonymous demographic information, which is not unique to you, such as your postal code, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by The Opera House. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by The Opera House for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Opera House website.

The Opera House is not responsible for the privacy statements or other content on web sites outside of the The Opera House website.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.


Who we share your data with

The Opera House does not sell, rent or lease its customer lists to third parties. The Opera House may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Opera House, and they are required to maintain the confidentiality of your information.

The Opera House does not use or disclose sensitive personal information without your explicit consent.

The Opera House keeps track of the websites and pages our customers visit within The Opera House, in order to determine what The Opera House services are the most popular. This data is used to deliver customized content and advertising within The Opera House to customers whose behavior indicates that they are interested in a particular subject area.

The Opera House websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Opera House or the site; (b) protect and defend the rights or property of The Opera House ; and, (c) act under exigent circumstances to protect the personal safety of users of The Opera House , or the public.

Where we send your data

Visitor messages may be checked through an automated spam detection service.

Changes to this statement and contact

The Opera House will occasionally update this Statement of Privacy to reflect company and customer feedback.  The Opera House encourages you to periodically review this Statement to be informed of how The Opera House is protecting your information.

The Opera House welcomes your comments regarding this Statement of Privacy. If you believe that The Opera House has not adhered to this Statement, pleaseĀ contact The Opera House. We will use commercially reasonable efforts to promptly determine and remedy the problem.